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Adjust the Resolution on My TV

Adjusting the resolution can solve issues with the picture display on your television. IdeaTek broadcasts in 1080i, and often times a television is factory set to receive broadcasts in a lower resolution. To adjust the resolution to the proper setting, follow the instructions below.

 Short Cut Keys for Adjusting the Resolution
On your IdeaTek remote there are a series of colored buttons: Red, Green, Yellow, and sometimes Blue. Locate the GREEN button.

 

Choose Your Model and Follow the Directions:

2721W(X)
  • Press the STB button
  • Press the GREEN button on your remote.
  • Press the corresponding number for the desired resolution
                        Number                Resolution
                            1                            480i
                            2                            480p
                            3                            720p
                            4                            1080i

Repeat this process to switch between the different options until you get the best picture. You will most likely receive the best picture if you are set on 1080i. If your TV will not set to 1080i, then try the next lowest setting, which would be 720p. Continue to work your way from biggest to smallest to find the desired resolution for your television.




3800W or 5810WX
  • Press the STB button
  • Press the GREEN button on your remote.
  • Press the corresponding number for the desired resolution
                        Number                Resolution
                            2                            480i
                            3                            480p
                            4                            720p
                            5                            1080i

Repeat this process to switch between the different options until you get the best picture. You will most likely receive the best picture if you are set on 1080i. If your TV will not set to 1080i, then try the next lowest setting, which would be 720p. Continue to work your way from biggest to smallest to find the desired resolution for your television.

Adjusting the Resolution Through You TV Settings
To adjust the resolution through your TV settings follow the instructions below.
  • Turn your TV on.
  • using the remote, press the MENU button.
  • Select "Settings" and press the OK button.
  • Enter "0" (zero) as the password and press the OK button.
  • Select "Hardware Settings" and press the OK button.
  • Select "Display" and press the OK button.
  • Select the desired resolution and press the OK button.
  • When you see the black countdown screen, press the OK button again to confirm your choice.
Repeat the last two steps to switch between the different options until you get the best picture. You will most likely receive the best picture if you are set on 1080i. If your TV will not set to 1080i, then try the next lowest setting, which would be 720p. Continue to work your way from biggest to smallest to find the desired resolution for your television.

If you cannot find a solution to the problem you are trying to resolve please browse other common solutions below.

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