Planned Outage

  IdeaTek Maintenance Notification
For Services Provided by IdeaTek TelCom, LLC

Affecting All Customers in Cities and Areas of:

  • Haven 
  • Mount Hope 
  • Moundridge 
  • Bentley 
  • Hutchinson 
  • Yoder 
  • Rural Buhler between 30th and Ave G

Date and Duration of Upgrade:

Wednesday Morning,  12/9/2015, 12:01am to 5:00am

Maintenance Details:   

IdeaTek will be performing and applying network upgrades. 


Impact:   

ALL IdeaTek customers in the affected areas listed above will experience loss of all services during most of this time period. This includes Internet, Telephone and TV.


***Additional maintenance window*** 

IF MAINTENANCE CANNOT BE COMPLETED DURING THIS TIME, THERE WILL BE ANOTHER OUTAGE THE FOLLOWING MORNING
Thursday,  12/10/2015, 12:01am to 5:00am

Point of Contact: 
Customer Service at 855-IDEATEK (433-2835) or 620-543-5555.  Or, you may email Customer Service at help@ideatek.com.
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