Internet Speeds

When you upgrade your internet connection with IdeaTek services, it is important that you have the BEST overall internet connection you have EVER experienced! When using either our Gigabit or Lite connections, you will experience a very quick and very reliable internet connection from IdeaTek. While our fiber connection will give you the best performance you have ever received, here is information on why your devices may be reporting speeds different then the speeds to which you are subscribed. Explore this article to find out why.

Fiber Speeds to Internet Speeds

Laser light signal delivers the internet over glass Fiber, bringing you the fastest, most reliable connection that currently exists. This Fiber terminates at your location, in an IdeaTek placed CPE 'modem' that converts the laser light signal to digital electrical signal.

Wired Device Speeds

You will always experience the best speeds when using a wired (ethernet CAT5, CAT5e or CAT6 type cable) connection between the IdeaTek CPE equipment and your router as opposed to a wireless configuration. That said, your personal router may or may not be designed or capable of outputting the highest speeds that they receive from the CPE. Ensure that your router connects with 10/100/1000Mbps speeds by checking with the manufacturer's website.

NOTE: The maximum internet speeds (as reported on a speed test) are always dictated by the devices through which the signal passes that you are using to test the speed (and the location/connection of the speed testing website).

Wireless Device Speeds

Wireless speeds may vary from your IdeaTek internet package based on the capabilities of your wireless router and it's connection to ALL wireless devices - such as your cell phone, smart TV, satellite TV provider, laptop, handheld, or gaming device. Additional factors that can affect wireless speeds include:

The number of wireless devices connected to the same wireless radio channel's network
The quantity and quality of content being downloaded or uploaded simultaneously
The distance between the wireless device and wireless router
Device's maximum speeds (please see Wireless Device Speeds)
Also factors that may directly affect speeds are:

barriers (like walls, plumbing, florescent lights) between the wireless router and the wireless device
microwave units
neighbors sharing the same wifi frequencies
wireless telephone systems sharing the same 2.4GHz frequency
size of the antenna in the handheld device
transmitting power wattage of BOTH the wireless router AND the wireless device (both having radio transmitters inside)

Speed Test

IdeaTek recommends that you use speed test www.speedtest.net when testing your home or business network. We recommend you test both your wireless and wired connection to best understand the functionality of your internet network (router and devices). If uncertain of your device's maximum speed, please check the manufacturer's website for details for that given model.
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Wireless Test

*Note: Your wireless speed will be limited by the device with the slowest wireless speed capability. In some cases this is the router, access point, or the wireless card in your wireless device. For more information see Device Speeds.

Connect your wireless device (Laptop Computer Recommended) to your personal wireless network's radio channel (2.4Ghz or 5Ghz).

Go to Speedtest.net

Begin test.

Record your download speed and your upload speed.

Wired Test
*Note: Your hardwired speed can be limited by your computer's network speed maximum capability. Many laptops only transmit and receive up to 100Mbps.

Find the Ethernet cable delivering internet service to your router.

Take that Ethernet cable and plug it into your laptop or desktop computer. This will remove your router from the equation.

With your new hardwired connection, go to Speedtest.net

Begin test.

Record your download speed and your upload speed.

Wireless Device Speeds

Below are top speeds you can expect to see on some commonly used devices. These speeds are based on the manufacturer's designed speed capability of the device.

Mobile devices

Android™ phones and tablets Device*	802.11 version	Maximum expected speed
Nexus 6, Nexus 6P, Nexus 9, Galaxy S6, Galaxy S5, Galaxy Note 4, Galaxy Note 5	802.11ac	180 Mbps - 390 Mbps
Nexus 5, Nexus 5X, Nexus 7 (2013), Galaxy S4, Galaxy Note 3	802.11ac	90-98 Mbps
Nexus 4, Nexus 7 (2012), Galaxy SIII, Galaxy Note II	802.11n	90 Mbps
Galaxy Nexus, Galaxy SII, Galaxy Note	802.11n	90 Mbps
Nexus One, Nexus S, Galaxy S	802.11n	32 Mbp

iPhone® Device*	802.11 version	Maximum expected speed
iPhone 6/6 Plus, iPhone 6s/6s Plus	802.11ac	90 Mbps - 195 Mbps
iPhone 5/5s/5c	802.11n	90 Mbps
iPhone 4s and earlier	802.11n	32 Mbps

iPad® Device*

802.11 version

Maximum expected speed

iPad Pro

802.11ac

180 Mbps - 390 Mbps

iPad Air 2

802.11ac

180 Mbps - 390 Mbps

iPad Air

802.11n

180 Mbps

iPad mini 2/3

802.11n

180 Mbps

iPad mini

802.11n

90 Mbps

iPad (full size)

802.11n

90 Mbps

Computers connecting wirelessly

Mac OS X® Device*	Release date	802.11 version	Maximum expected speed
MacBook Pro and Air	2014	802.11ac	390 Mbps - 585 Mbps
MacBook Pro	2013	802.11ac	293 Mbps
MacBook Air	2013	802.11ac	195 Mbps
MacBook Pro	2011 - 2012	802.11n	270 Mbps
MacBook Air	2011 - 2012	802.11n	180 Mbps
MacBook	2009 - 2011	802.11n	180 Mbps
MacBook Air	2008 - 2010	802.11n	90 Mbps
MacBook Pro	2007 - 2010	802.11n	180 Mbps
MacBook	2007 - 2008	802.11n	90 Mbps
All models	Before 2007	802.11a/b/g	32 Mbps

Windows® based Computers (ALL*)

Release date	802.11 version	Maximum expected speed
2013 - 2014	802.11ac	180 Mbps - 390 Mbps
2013 - 2014 (high-end gaming PCs only)	802.11ac	Up to 585 Mbps
2012	802.11n	180 Mbps - 270 Mbps
2007-2011	802.11n	32-90 Mbps
2006 and earlier	802.11b/g	20 Mbps

Chromebooks (ALL*)

Release date	802.11 version	Maximum expected speed
2015	802.11ac	180-390 Mbps
2013-2014	802.11ac	180-195 Mbps
2010-2014	802.11n	180 Mbps

*Check manufacture's websites for the most up to date information on any devices not listed or newer.

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