Internet Speeds

When you upgrade your internet connection with IdeaTek services, it is important that 
you have the BEST overall internet connection you have EVER experienced!  When using either our Gigabit or Lite connections, you will experience a very quick and very reliable internet connection from IdeaTek. While our fiber connection will give you the best performance you have ever received, here is information on why your devices may be reporting speeds different then the speeds to which you are subscribed. Explore this article to find out why.

Fiber Speeds to Internet Speeds

Laser light signal delivers the internet over glass Fiber, bringing you the fastest, most reliable connection that currently exists. This Fiber terminates at your location, in an IdeaTek placed CPE  'modem' that converts the laser light signal to digital electrical signal. 

Wired Device Speeds

You will always experience the best speeds when using a wired (ethernet CAT5, CAT5e or CAT6 type cable) connection between the IdeaTek CPE equipment and your router as opposed to a wireless configuration. That said, your personal router may or may not be designed or capable of outputting the highest speeds that they receive from the CPE.  Ensure that your router connects with 10/100/1000Mbps speeds by checking with the manufacturer's website.

NOTE: The maximum internet speeds (as reported on a speed test) are always dictated by the devices through which the signal passes that you are using to test the speed (and the location/connection of the speed testing website). 

Wireless Device Speeds

Wireless speeds may vary from your IdeaTek internet package based on the capabilities of your wireless router and it's connection to ALL wireless devices - such as your cell phone, smart TV, satellite TV provider, laptop, handheld, or gaming device. Additional factors that can affect wireless speeds include:

    • The number of wireless devices connected to the same wireless radio channel's network
    • The quantity and quality of content being downloaded or uploaded simultaneously
    • The distance between the wireless device and wireless router
    • Device's maximum speeds (please see Wireless Device Speeds)
    • Also factors that may directly affect speeds are: 
      • barriers (like walls, plumbing, florescent lights) between the wireless router and the wireless device
      • microwave units
      • neighbors sharing the same wifi frequencies
      • wireless telephone systems sharing the same 2.4GHz frequency
      • size of the antenna in the handheld device
      • transmitting power wattage of BOTH the wireless router AND the wireless device (both having radio transmitters inside)