Welcome to IdeaTek Support
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Click the links below for the issue you are experiencing or navigate our support website using the above navigational menu. 


Proper Set-up for Your IdeaTek Equipment
Please click HERE to view a photo of a typical home internet and power network for a customer that has both of IdeaTek's services (Internet & Telephone). The photo shows typical connections and layout of a home wiring network although your actual equipment may vary from equipment shown (photo also shows configuration of old cable TV equipment no longer used thru IdeaTek). Note that every customer’s home has the possibility of being a unique situation, slightly different from the photo. If you do not understand the documentation in the photo, or it appears your home is connected differently, please contact IdeaTek Customer Service for further help.



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We Do It Right - Fast, Reliable, Unlimited Fiber Internet

We are one part rural Kansas geeks, and one part super-connectors bringing fiber directly to the home. We are dreamers who solve real-life problems and service nuts who just wanna help. We are technology junkies and community players. We skip yesterday’s technologies to deliver ultra-fast, extremely reliable, unlimited fiber-based internet service without compromise. Our experience and expertise lets us do it right. We’re bringing the lucky communities of central Kansas the most progressive technology available.